Social & Community Housing Jobs
Tenancy, operations, supply and program roles across public, community and affordable housing in Australia.
Key Social & Community Housing Capabilities
The skills and strengths employers look for in this field.
Tenancy Management
Managing sign-ups, rent and arrears, lease compliance, breaches and sustaining tenancies under state residential tenancy legislation.
Allocations & Housing Pathways
Assessing eligibility, prioritising applicants and matching households to suitable properties through social housing registers and pathways systems.
Case Management & Complex Needs
Supporting vulnerable tenants, coordinating referrals to support services and managing antisocial behaviour sensitively.
Property & Asset Management
Overseeing maintenance, inspections, voids/turnaround, planned works and portfolio condition and lifecycle planning.
Housing Supply & Delivery
Planning, procuring and delivering new affordable and social dwellings, including feasibility, partnerships and project oversight.
Compliance & Regulation
Working within NRSCH requirements, reporting obligations, WHS and privacy, and provider governance standards.
Stakeholder Engagement
Liaising with government, developers, support agencies, local communities and tenant representatives.
Data & Reporting
Using housing management systems and reporting on occupancy, arrears, outcomes and program funding acquittals.
Social & Community Housing Market Overview
Social and community housing is one of the fastest-growing segments of Australia's property sector, driven by sustained demand for affordable homes, government investment programs such as the Housing Australia Future Fund, and the continued transfer of public housing management to Community Housing Providers (CHPs). Employers range from state housing authorities (for example Homes NSW, Homes Victoria and the Queensland Department of Housing) to registered not-for-profit CHPs, Aboriginal housing organisations and affordable-housing developers.
The workforce covers two broad streams: front-line housing and tenancy services — allocations, sustaining tenancies, rent and arrears, property condition and antisocial-behaviour management — and the delivery side, including housing supply, project and asset management, and program and policy roles that plan and fund new dwellings. Many roles are hybrid, combining case-management skills with property and compliance knowledge.
Demand is strongest for experienced housing officers, tenancy specialists and asset/delivery managers who can work across complex-needs tenants and growing development pipelines. Registration of providers under the National Regulatory System for Community Housing (NRSCH) has also lifted demand for staff with governance, compliance and reporting capability.
Social & Community Housing Salary Guide
Indicative ranges — actual pay varies by location, experience and employer.
Indicative ranges for Australia, inclusive of superannuation. Front-line not-for-profit roles are often set under the SCHADS Award; public sector roles follow state agency classifications. Salaries vary by state, provider size and whether packaging (salary sacrifice for NFPs) applies.
Live market data (13 roles with salary on the board)
Social & Community Housing Job Roles
Common job titles and roles for Social & Community Housing professionals.
Professional Bodies & Qualifications
Certificate IV in Social Housing
The nationally recognised entry-to-intermediate qualification for social and community housing workers, covering tenancy, allocations and client support.
Certificate IV / Diploma of Community Services
Common pathway qualification for case-management and complex-needs aspects of housing work (CHC42021 / CHC52021).
NRSCH Registration (organisational)
Employers are typically registered under the National Regulatory System for Community Housing; staff should understand its compliance and reporting standards.
Working with Children Check / Police Check
State-based clearances are commonly required for roles involving tenants, children and vulnerable people.
PowerHousing Australia / CHIA membership (employer)
Peak-body affiliations that support professional development and sector standards for providers.
Property / Real Estate Registration
Some tenancy and property roles benefit from a state Certificate of Registration or Agent's licence where third-party property management is involved.
Career Path & Progression
Entry — Housing/Client Services Officer
Front-line tenancy and client support, learning allocations, rent and arrears and property processes. Often supported by on-the-job training or a Certificate IV.
Experienced — Senior Housing Officer
Manages a larger or more complex portfolio, handles escalations and complex tenancies, and may mentor newer officers.
Team Leader / Operations
Leads a tenancy or operations team, oversees performance and compliance, and contributes to service improvement.
Manager — Assets, Supply or Program
Takes ownership of asset portfolios, development pipelines or funded programs, with budget and stakeholder responsibility.
Senior Leadership — Head of Housing
Sets strategy, leads multiple teams or functions, and drives growth, regulatory compliance and organisational outcomes.
Latest Social & Community Housing jobs
Tenancy and Property Officer
Department of Families, Fairness and Housing
Team Manager Housing Operations
Department of Families, Fairness and Housing
Leasing Officer
Brisbane Housing Company
Property Officer
Foundation Housing
Team Leader - Tenant Services
Foundation Housing
Leasing Officer
WA Department of Housing and Works
Public Housing Reporting - Talent Register
WA Department of Housing and Works
Property Services Officer
WA Department of Housing and Works
Regional Maintenance Coordinator
WA Department of Housing and Works
Regional Maintenance Coordinator
WA Department of Housing and Works
Principal Project Manager - Dev. P'ships
Department of Families, Fairness and Housing
Housing Officer - Frontline Services
Queensland Department of Housing and Public Works