Leasing Officer

Leasing Officer - make an impact!

Brisbane Housing Company Brisbane QLD Full time Competitive + NFP salary packaging + extra leave Posted 12 days ago

About the organisation

BHC is an independent, not-for-profit developer, owner and manager of affordable and community housing. We provide affordable housing to vulnerable members of the community and key workers and have a strong growth mindset – pushing the envelope to turbocharge the provision of affordable housing to meet the housing crisis.

Since 2002, and as a registered Tier 1 CHP, BHC has a well-earned reputation as a solid and reliable organisation, built through effective working relationships and a personalised approach to customer service. Our core business is housing and asset management of 1,700 wholly owned affordable housing properties.

Our experienced team have undertaken property development and management to create a number of award-winning homes for Queenslanders from all walks of life. We work in close partnership with local communities, service providers, charities and government to provide homes that are secure and affordable.

Our office is based in central Brisbane within easy walking distance from Central Station at 333 Ann Street, with the majority of BHC's portfolio currently located in the inner city and north Brisbane.

About the role

An opportunity presents for an organised and client-focused professional to join us as our Leasing Officer as we embark on an exciting period of growth. In this varied role, you will coordinate property advertisements and viewings, work with our Housing Managers to match eligible applicants with suitable homes, and support new tenants through the leasing and entry process.

Reporting to the Senior Manager – Tenancy Services and working closely with Housing Managers, the Leasing Officer plays a key role in efficiently tenanting vacant homes, setting tenancies up for success and delivering a positive applicant and tenant experience.

Key responsibilities

• Property advertising: Coordinate and upload advertisements for upcoming vacancies.
• Property viewings: Schedule and hold onsite viewings and use 360 imaging technology to support remote viewings.
• Applicant matching: Work with our Housing Managers to allocate vacancies to eligible applicants, with a focus on successful matches and harmonious communities.
• Leasing and sign-up: Prepare lease documentation for review and facilitate sign-up and entry processes with new tenants.
• Applicant support: Respond knowledgeably to applicant enquiries and support people through their housing journey.
• Tenancy administration: Assist with eligibility and affordability checks, entry condition reports, and finalising and recording tenancy documentation.
• Team collaboration: Work across the Tenancy Team to minimise vacancies and achieve timely, high-quality tenancy outcomes.

What we are seeking

• Strong communication skills and confidence engaging professionally with prospective tenants from diverse backgrounds.
• Excellent administrative and computer skills, including Microsoft programs and the ability to learn database systems and new technology.
• Strong organisation and time management skills, with the ability to manage multiple enquiries and adapt to changing priorities.
• Exceptional attention to detail and accuracy when tracking applications and preparing lease documentation.
• A collaborative, customer-focused approach and the resilience to combine office and onsite work.
• Prior leasing experience would be advantageous.
• Possessing and maintaining a current driver's licence is required. Access to company vehicles is available.

Why join our team?

At BHC there is a clear focus on a good working culture including work-life balance and flexible work options, with many staff having worked in the organisation long-term. As a mission-based organisation that provides housing for people on lower incomes, values-based people tend to be drawn to working with BHC.

There are plenty of professional development opportunities (formal and informal), and a strong history of internal promotions and movement across teams. All staff have access to an individual professional development budget of $2,000 every two years.

Salary packaging and benefits:

• $15,900 of your salary tax-free every year
• $2,650 tax-free that can be put towards holiday accommodation or meals and entertainment
• Novated leasing options
• Discounts at major retailers on groceries, fuel, technology, phone bills, fashion, restaurants and entertainment through the Flare Benefits program
• Access to pro-rata long service leave after 7 years, portable within the community services sector

Wellbeing and flexibility:

• Paid 'wellbeing day' off each quarter to relax, rebalance and focus on your health and wellbeing
• Ex-gratia paid day over Christmas
• Flexible work arrangements
• Fortnightly massages and reflexology
• Social events during work hours
• Proactive mental health support including workshops
• Holistic wellbeing program for staff and their families including nutritional and financial support, legal guidance and counselling
• Market-leading gender-neutral parental leave policy offering up to 14 weeks' full pay in addition to government paid parental leave to support equality and inclusivity

Culture and inclusion:

The office environment is modern with a culture that reflects core values of making a difference, working with integrity, supporting each other, working safely, celebrating differences, being accountable and delivering quality, and celebrating achievements.

BHC has an employee-led committee, BRIDGE (Belonging, Respect, Inclusion, Diversity, Growth and Equity), who actively support the priorities that are important to staff. We have a shared commitment to a work environment where everyone can belong.

Application process

Please apply including your resume and cover letter addressed to our Talent Partner, Jessica, detailing how you meet the position requirements. Even if you meet most but not all, we still would love to hear from you.

Every application received is reviewed by our Talent Acquisition Team, never by AI.

BHC is a 2026 Circle Back Initiative Employer and commits to respond to every applicant.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• Do you have a current Australian driver's licence?
• Briefly tell us what interests you most about this opportunity?
• Please provide an indication of your annual salary expectations for the role (excluding superannuation).
• If successful, how much notice will you need before being able to start with us?