Property Services Officer
WA Department of Housing and WorksAbout the Department
The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia — including schools, hospitals and police facilities.
We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation. Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.
About the Role
The North Metropolitan Region manages approximately 12,000 Public Housing tenancies between offices in Mirrabooka, Midland, Joondalup and Perth city.
This position is responsible for managing, controlling and monitoring the property maintenance functions for a designated number of Public Housing properties within the Housing Management Services area as part of a team, ensuring compliance, accountability and quality control is maintained.
There is ongoing contact with Housing staff at a range of levels, other agencies and organisations and daily contact with tenants face to face, by phone and in writing.
About You
- You enjoy a busy and varied workload with a mix of office based and field work
- You would enjoy a role where you help to restore properties to a lettable standard
- You have competitive level of experience in residential housing maintenance, property/asset management or facilities management type roles
All Essential Work-Related Requirements as listed on the Job Description Form will be examined at interview.
Benefits
- Flexible work options, including working from home up to 2 days per week
- Professional development, training, and on-the-job learning to advance your career
- Generous leave entitlements: 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year
- Access to cultural leave for Aboriginal and Torres Strait Islander people
- Modern workspaces, where you choose your workspace that assists you to do your best work
- Access to activity-based work hubs in the CBD, Fremantle and Joondalup for ad hoc flexible work
- Corporate discounts with selected health insurance providers and access to wellness programs
- Opportunity to contribute to diversity, inclusion, and cultural initiatives across the department, including networks and working groups that promote equity and belonging
Please note: not all flexible work options are viable in all positions. Front-line positions in particular have limited access to part-time, remote work hubs and work from home arrangements due to client needs and operational demands. Specific queries should be directed to the contact person nominated in the advert.
How to Apply
Submit the following in MS Word or PDF format only:
- A comprehensive CV that showcases your relevant skills, experiences and key achievements
- Contact details of two referees (with one being your current or a recent supervisor)
Please ensure you apply before the closing deadline as we won't accept late and incomplete applications.
Further Information
For role-specific queries: Contact Cheryl Refalo on 0411 249 822 or via email at cheryl.refalo@dohw.wa.gov.au (not for Applicant Information Packs or assistance with lodging your application).
For application support and documents: Call (08) 6557 8111 (select option 1) or email recruitment@dohw.wa.gov.au, quoting reference number VCID03456.
To assist you in preparing your application, please refer to the Applicant Information Pack, Job Description Form, and Leadership Behaviours. The WA Jobs and Workforce Hub provides information on working in Western Australia, including guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.
Recruitment Pool
We are seeking to establish a recruitment pool to fill vacancies that may arise within the next twelve (12) months. Suitable applicants will be placed in a Pool which will be used to fill full-time, part-time, permanent or fixed-term vacancies with the possibility of further extension(s) and/or permanency. Please note that being placed in the pool does not guarantee an offer of employment.
Diversity and Inclusion
We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.
We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, a young person or a person with a disability seeking support with your application, please reach out to Jobs and Skills WA by calling 13 64 64.
If you are a person living with disability and require adjustments or accommodations during the recruitment process, please contact Cheryl Refalo, A/Manager Property Maintenance, on 0411 249 822 or via email at cheryl.refalo@dohw.wa.gov.au. You can also reach us through the National Relay Service.
About WA Department of Housing and Works
<cite index="1-1">The Department of Housing and Works was established on July 1, 2025, following the Western Australian Government's public sector reform initiative.</cite> <cite index="1-4">Its purpose is to oversee the construction, maintenance and refurbishment of public housing and other key government infrastructure projects, including public schools and police stations.</cite>
Interested in this role?
Apply now to join WA Department of Housing and Works.