Facilities Manager

About JLL

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

With over 200 years of real estate experience, we are in continual pursuit of brighter ways of working. We bring this to life by seeking better, smarter, more innovative ways of working, and approaching our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

About the Role

As a Facilities Manager at JLL, you'll take full ownership of managing and maintaining a diverse portfolio of owned properties and leased premises across the NSW/ACT region. This role places you at the heart of day-to-day operations, ensuring exceptional service delivery for our client while maintaining the highest standards of compliance and performance.

You'll oversee site budgets, accounting and finance functions, maintenance and operations, contract services, and procurement of materials, equipment, and supplies. Your portfolio will span approximately 90 retail sites and 2 major commercial/corporate properties, including prestigious corporate head offices. Based at the client's corporate office at Darling Park, Sydney, you'll be the trusted partner who ensures every facility operates seamlessly, every day.

Day-to-Day Responsibilities

• Lead and inspire your facilities team, fostering a collaborative environment where everyone is empowered to deliver their best work
• Partner closely with clients and stakeholders, building trusted relationships and ensuring their needs are met with professionalism and care
• Oversee comprehensive site budgets, financial reporting, and analysis to ensure cost-effective operations and budget compliance
• Manage vendor relationships and procurement processes, ensuring quality service delivery and value for money across all contracted services
• Conduct regular site inspections across retail and commercial properties, identifying opportunities for improvement and ensuring operational excellence
• Ensure strict compliance with occupational health and safety requirements, implementing proactive risk management strategies to protect all building occupants
• Oversee critical building systems including CRAC units, chiller systems, fire protection, mechanical and electrical systems, and BMS platforms
• Manage occupancy services and helpdesk operations, ensuring responsive and efficient support for all facility users
• Monitor and interpret commercial contracts, ensuring all parties meet their obligations and service levels are maintained

Required Qualifications

• Proven experience in facilities management, property management, or a related field with a track record of delivering best practice outcomes
• Demonstrated people management skills with the ability to inspire, develop, and lead high-performing teams
• Experience working in corporate environments, including direct dealings with executive-level stakeholders
• Strong knowledge of local occupational health and safety requirements and compliance frameworks
• Understanding of critical facilities operations and infrastructure management
• Technical knowledge of building systems including CRAC, chillers, fire protection, mechanical and electrical systems, and BMS platforms
• Proven ability to understand, interpret, and manage commercial contracts effectively
• Strong budget management and financial analysis capabilities
• Current and valid driver's license with willingness to travel, including interstate when required

Preferred Qualifications

• Tertiary qualification in facilities management, property management, engineering, or related discipline
• Experience managing mixed-use portfolios including both retail and commercial properties
• Demonstrated experience managing large-scale corporate head office environments
• Vendor management experience for specialized technical services
• Certification in facilities management (e.g., FMA, IFMA) or project management
• Advanced proficiency in CAFM (Computer-Aided Facilities Management) systems and financial management software

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What You Can Expect From Us

You'll join an entrepreneurial, inclusive culture where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location

On-site – Sydney, NSW

How to Apply

Interested candidates, please apply quoting job reference number REQ525708.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

Equal Opportunity

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.