Building Compliance and Essential Services Administrative Officer

Building Compliance and Essential Services Administrative Officer

Posted: 20/10/2026 Closing Date: 30/10/2026

About the Organisation

At SGCH, we believe everyone belongs. As a leading not-for-profit community housing provider, we support over 12,000 customers across 7,000 homes in NSW and VIC. Our purpose – 'to create belonging' – drives our commitment to build a team where diversity, inclusion and connection are at the heart of what we do.

We are guided by our values – We Care, We Create, We Connect – and have built an inclusive workplace by caring for one another, creating and sharing new ideas, and connecting authentically every day, where everyone has the opportunity to grow and thrive.

We are committed to fostering an inclusive environment and welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and people of all ages and life experiences.

Position Details

Salary: $83,430.78 - $89,470.68 Job Type: Permanent - Full Time Location: Sydney, NSW Job Category: Business Support and Administration Hours: 35-hour work week

About the Role

As the Building Compliance and Essential Services Administrative Officer, you will provide administrative, customer and contractor support to ensure the efficient delivery of building compliance, fire safety and essential services programs. You will report to the Compliance and Fire Safety Manager and work closely with contractors, customers, landlords, strata managers and internal stakeholders to coordinate inspections, maintenance activities, records and compliance documentation.

This is a permanent role requiring travel to all SGCH office locations and portfolios as required.

Key Responsibilities

• Provide administrative support to building compliance, fire safety and essential services programs.
• Coordinate contractor work orders, bookings, service reports and invoice processing.
• Liaise with customers regarding property access, inspections and maintenance activities.
• Maintain accurate records, compliance documentation and system updates.
• Prepare reports, correspondence and data to support compliance monitoring and service delivery.
• Build positive relationships with contractors, customers and key stakeholders to achieve service outcomes.

Essential Criteria

• Proven experience providing high-quality administrative support in a fast-paced, high-volume environment, with the ability to manage competing priorities effectively.
• Strong customer service and interpersonal skills, with the ability to build positive relationships with people from diverse backgrounds and cultures.
• Excellent organisational and time management skills, with a high level of accuracy, attention to detail and accountability, including proficiency in Microsoft Office applications, customer management, asset management or other business systems to maintain accurate records and support service delivery.
• Self-motivated and proactive, with a continuous learning mindset and the ability to work independently while contributing to team success.

What We Offer

• Competitive package – 35-hour work week with competitive and above Award pay
• NFP salary packaging – Up to $15,900 tax-free, plus $2,500 for meals, entertainment and accommodation, and Novated leasing providing both convenience and savings
• High-growth environment – Real opportunities to grow your career with a focus on internal promotions, inhouse learning and development and study assistance support
• Health and wellbeing benefits – Corporate discounts with Flare for everyday savings, Reward and Recognition program, access to a free 24/7 Employee Assistance Program (EAP) for you and your family
• Paid Parental Leave – 12 weeks paid parental leave and 3 days bonus annual leave
• Agile and innovative work practices – Hybrid work arrangements including work from home options, and modern, well-located offices close to public transport

How to Apply

Click 'Apply', upload your CV and answer the application questions by 9am Friday 30 October 2026.

The recruitment process may include interviews and relevant skills or behavioural assessments with selection based on demonstrated merit against the roles criteria. Appointment is subject to standard pre-employment checks, such as working rights, employment references from previous managers, a National Police Check, and a health assessment.

Please note we may establish a Talent Pool from this process.

If accessibility and adjustments are needed to apply for this role comfortably, please reach out to jobs@sgch.com.au. Your privacy and dignity are always respected.