Sales Consultant - Fountain Gate

About the Role

Deliver outstanding customer service and create emotional connections through storytelling. Build trust and lasting relationships with customers, promoting loyalty programs. Achieve individual and team sales goals, taking accountability for results. Collaborate with your team to create a welcoming, organized store environment. Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

About You

• Passionate about fashion, luxury, or lifestyle brands
• Experienced in a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results-driven team player with a commercial mindset
• Digitally savvy and comfortable using retail technology
• Confident expressing your individuality and bringing creative ideas to the team

What We Offer

• Recognition awards that celebrate your achievements
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave to support causes you care about
• Global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Opportunities for career development — many Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world's finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

Recruitment Process

• Select the job that excites you the most, tailor your CV and submit your application
• We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps
• If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test
• You will have time to ask your questions too

CV Tips

• Make your two-page CV professional and aesthetic
• Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education
• Tell us how well you speak or write any other foreign languages
• Include summaries of your profile with goals and passions — they highlight your personality and motivation
• If you are at the beginning of your career journey, show your individuality and highlight details relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)