Property Officer
Department of Communities and JusticeProperty Officer – NSW Trustee and Guardian
Position type: Ongoing full-time opportunity
Location: Parramatta. Flexible and hybrid working options available.
Classification: Clerk Grade Level 3/4
Salary: $87,199 p.a. to $95,482 p.a. plus 12% superannuation and annual leave loading
About us
NSW Trustee and Guardian supports the rights, welfare, and interests of the people of NSW. The agency supports the NSW Trustee, the Public Guardian and the Commissioner of Dormant Funds to carry out their statutory functions by providing customer-centred services, including Will-making, trustee, financial management and guardianship services for the state's most vulnerable people.
We support over 50,000 customers annually and manage almost seven billion dollars in customer assets. A NSW government agency within the Communities and Justice Portfolio, our services help support and protect people at critical moments in their lives.
About the team
Financial Performance and Investments Division comprises teams supporting the financial and investment needs of clients as well as maintaining, enhancing, and protecting their assets. Services cover:
- Management of properties, shares, investments, and other personal assets
- Processing of customer and third-party payments and receipts
- Handling of taxation matters
- Development of financial plans and budgets to support customers
- Corporate frameworks, tools and services for Procurement, Project Management Governance, and Budgeting and Reporting
About the role
This is an opportunity to join NSW Trustee and Guardian's Property Service Centre as a Property Officer, supporting the delivery of high-quality, consistent and timely property services for customer-owned properties.
In this role, you will:
- Coordinate property inspections, repairs, maintenance and associated administrative tasks
- Work closely with customers, beneficiaries, internal teams and external service providers
- Ensure services are delivered in line with agreed quality standards, budgets and timeframes
- Manage competing priorities and high-volume property matters
- Provide clear updates to stakeholders
- Maintain accurate records
- Escalate more complex matters to the Principal Property Officer where required
About you
We are looking for someone who:
- Has proven experience coordinating and managing high-volume work, particularly in relation to property repairs, maintenance and inspections
- Can effectively manage external service providers to ensure repairs, maintenance and inspection services are delivered for customer-owned properties
- Communicates clearly and professionally with customers, families, stakeholders, colleagues and service providers
- Can manage competing priorities, maintain accurate records and provide timely updates to internal and external stakeholders
- Handles enquiries and issues with sensitivity, discretion and sound judgement
- Is comfortable using systems and processes to support service delivery and identify opportunities for improvement
- Has understanding of NSW Trustee and Guardian's key services and customer base, including experience working with or supporting people with disabilities, vulnerable people or older people
Essential Requirements
As per the role description (RD)
What we offer
NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose.
- Work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
- Various leave options (recreation, parental, and flex leave of up to 24 days per year)
- Career development including study leave and acting opportunities
- Access to Fitness Passport and employee assistance program, and annual flu vaccinations
How to apply
To apply for this role:
- Complete the online application
- Submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability for the role
- Respond to the below targeted questions when prompted within the application process (Maximum 500 words each)
Targeted Question 1: How have you managed external service providers or contractors?
Targeted Question 2: How do you manage competing priorities in a high-volume work environment?
For tips on the application process, read writing your job application. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice applications and interview questions based on the focus capabilities listed in the role description.
Closing date
Applications close 11:59pm, Wednesday 29 July 2026
Enquiries
About the role: Domenic Rositano, Principal Property Officer – domenic.rositano@tag.nsw.gov.au
About the recruitment process: Hina Maudarbocus, Talent Advisor – hina.maudarbocus@tag.nsw.gov.au
Please do not send your applications directly via email, LinkedIn, or SEEK. Only applications submitted via the online portal will be accepted.
Important notes
- If you need an adjustment in the recruitment process, please contact People and Culture via email at peopleandculture@tag.nsw.gov.au
- Offers of employment will be subject to reference checks and relevant clearances
- A talent pool may be created for future ongoing and temporary roles and is valid for 18 months
About Department of Communities and Justice
The Department of Communities and Justice (DCJ) is a department of the Government of New South Wales, Australia, responsible for delivering services to disadvantaged individuals, families and communities and for administering the state's legal and justice system. It provides services to children and young people, families, people who are homeless, people with disability and their carers, women, and older people, and is the lead agency of the Stronger Communities Cluster. It was formed on 1 July 2019 when the NSW Government brought together the former Department of Family and Community Services and the former Department of Justice.
Interested in this role?
Apply now to join Department of Communities and Justice.