Assistant Property Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. What this opportunity involves: The Assistant Property Manager plays a vital role in the comprehensive management of 215 Adelaide Street, a premium commercial office building with retail tenancies in Brisbane's CBD. In this role, you'll provide essential operational and administrative support to the Senior Property Manager, helping deliver exceptional service standards that maximize returns for our client, Challenger (with investment management by Charter Hall). Your day-to-day work will span financial administration, lease management, tenant relations, compliance coordination, and operational support—ensuring the building runs smoothly and efficiently. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and this position offers a meaningful opportunity to contribute to that vision while developing comprehensive property management expertise. Working closely with the Facilities Manager and broader building team, you'll be empowered to take ownership of key administrative processes while building strong relationships with tenants, contractors, and stakeholders. We believe the most effective teams are built when everyone is empowered to thrive, and this role provides a supportive environment where you can grow your skills across all facets of commercial property management. An overview of the role: Manage comprehensive financial administration including processing purchase orders, creditor invoices, tenant billing, rent collections, and outgoings recoveries with accuracy and efficiency Maintain accurate lease registers and tenancy schedules in MRI system, ensuring all lease terms, critical dates, and tenancy information are current and accessible Act as a key point of contact for tenant inquiries and requests, addressing concerns promptly and professionally while fostering strong relationships that support tenant satisfaction Support budget preparation, monthly financial reporting, and performance analysis by collecting data, preparing reconciliations, and assisting with variance commentary Conduct regular property inspections and coordinate with the Facilities Manager to ensure maintenance issues are resolved quickly and building presentation meets commercial office standards Process monthly sales collections from retail tenants, analyze trading figures, and calculate percentage rent and miscellaneous charges in accordance with lease terms Support compliance and safety programs by tracking statutory certifications, maintaining emergency procedures documentation, and managing incident reporting in accordance with JLL protocols Coordinate capital works projects and tenant fit-outs, obtaining competitive quotes, tracking progress, and ensuring contractors meet insurance and prequalification requirements Prepare comprehensive reports and correspondence for clients, keeping Challenger and Charter Hall informed of operational, financial, and tenancy matters with transparency and professionalism Sounds like you? This is what we are looking for: Minimum 2-4 years of commercial property management or administration experience, with demonstrated capability in financial administration and lease management Proficiency in property management systems, with MRI experience essential for managing financial transactions, lease data, and reporting functions Strong Microsoft Office skills, particularly Excel, for financial analysis, reporting, and data management Exceptional attention to detail and organizational skills, with proven ability to manage multiple priorities, meet deadlines, and maintain accuracy in financial processes Excellent written and verbal communication skills for effective interaction with tenants, contractors, clients, and internal stakeholders Real estate qualification and registration as required by Queensland legislation Valid driver's license and availability for after-hours support as required Experience managing mixed-use properties including both commercial office and retail tenancies is highly desirable Certificate IV in Property Services (or actively working towards qualification) would be advantageous Benefits: Great employee discounts off fitness, wellbeing & other renowned brands 18 weeks paid maternity leave Private Health Insurance Discounts Active Social Club Employee assistant program Novated Lease for EV cars Paid time off for volunteer work Career Opportunities with Australia's #1 Commercial Real Estate firm Premium offices What you can expect from us: You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. Interested candidates, please apply following the link below quoting job reference number REQ523486 Location: On-site –Brisbane, QLD If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.