Payments FIG Sales – Associate — 12-month Fixed-Term (Parental Leave Cover), Sydney (Australia)

Job summary

JPMorgan's Financial Institutions Group (FIG) Payments Sales team continues to build strong momentum across the APAC region. As a FIG Payments Sales Associate within our dynamic sales team, you will play a crucial role in supporting Sales Managers in fostering client relationships and promoting sales.

This is a five days/week in the office, Sydney-based 12 month fixed-term parental leave cover position. The end date may vary depending on the timing of the incumbent's return.

Job responsibilities

• Coordination of cross-functional stakeholder engagement to ensure alignment with broader firmwide interests and clients' objectives
• Support Sales team on client pitches, proposals, and internal approval materials, including client research, industry analysis, and account planning
• Drive KYC and AML processes, including renewals, due diligence, and remediation, ensuring timely completion and alignment with regulatory and internal policy requirements
• Partner closely with Compliance, KYC, and Operations teams to manage queries, escalations, and complex issues, including transaction investigations and regulatory matters
• Manage and monitor client portfolios to ensure delivery of agreed upon services by proactively driving follow-ups and resolving issues to maintain a strong client experience
• Lead pricing and billing activities end-to-end, including fee and rate setup, implementation, ongoing governance, and resolution of billing discrepancies in coordination with Billing teams
• Support the full sales lifecycle, including pipeline management, deal tracking, and reporting to ensure data integrity, timely updates and accurate revenue visibility
• Coordinate end-to-end client onboarding and product implementations, acting as a central point of contact across Sales, Operations, Compliance, and Product to ensure timely execution
• Understand and advise on client account structures, transaction flows, cash movements and product usage across regional and global setups
• Perform transaction and portfolio analysis to identify key trends, risks, and opportunities, including pricing inefficiencies and optimisation areas
• Contribute as the voice of the client in cross-functional engagements, representing client needs while aligning with broader firm objectives
• Build and maintain strong relationships with internal stakeholders and clients to support ongoing business growth and service delivery

Required qualifications, capabilities and skills

• Strong knowledge of Payments, Trade, FX and AML/CTF
• Bachelor's degree or equivalent
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
• Must be proficient in Excel, Word, and PowerPoint
• Results oriented; intention to drive and ensure all facets of the business succeed and maintain financial rigour for the team portfolio; able to work under pressure within tight timeframes
• Aspire to develop the necessary sales and technical skills to ultimately assume a Sales role
• Excellent communication, influencing and negotiation skills

About J.P. Morgan

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation.

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.