Part Time Customer Service & Sales Consultant BUNBURY

Part Time Customer Service & Sales Consultant

Location: Bunbury Employment Type: Permanent Closing Date: 9 July 2026 11:59pm

About the Role

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Join Telstra as a Retail Customer Service & Sales Consultant and make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive. You won't just be a friendly face in-store—you'll be the trusted expert who helps customers find tech solutions that enhance their lives.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one
• Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions
• Use consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected
• Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals

About You

• Great communication skills—you're a natural at connecting with people and making their day better
• Solution-oriented approach—you enjoy thinking on your feet and tailoring solutions for each customer
• Sales drive—you're motivated to achieve (and exceed!) sales targets and KPIs
• Passion for learning—you're eager to grow and develop your skills in a dynamic environment
• Resilience and positivity—you have a can-do attitude, even when things get busy
• Customer-facing experience is a plus but not required—bring your enthusiasm and we'll teach you the rest!

Benefits

• Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners
• Leave Options: 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
• Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step
• Flexibility: Flexible working hours and a supportive approach to parental leave—do it your way!
• Recognition & Rewards: Monthly performance rewards and a range of recognition programs to celebrate your success
• Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected

How to Apply

Click "Apply Now" to submit your application. After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process.

About Telstra

We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General's Office to the Australian icon we are today, the heart of Telstra has never changed. We've always been committed to being a great place to work as we make the world a better place too.

Working at Telstra, we all have a why. Whether it's endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we're motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to disabilityandaccessibility@team.telstra.com.

In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.