Internal Sales Consultant
VulcanAbout Vulcan
Since Vulcan was founded in 1995, we have become Australasia's highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving every facet of our business.
About the role
In this office-based internal sales role, you will be the first point of contact for customers, working closely with internal teams and external partners. You'll be responsible for selling engineering steel, stainless and aluminium products.
Responsibilities
- Responding to inbound enquiries via phone and email in a timely and professional manner
- Proactive customer outreach through outbound calling
- Processing customer orders and preparing accurate quotes
- Proactively following up with customers to ensure satisfaction and gather feedback
- Collaborating with the sales team to support business development and identify opportunities
- Building and maintaining strong customer relationships
- Assisting with stock management and inventory control
- Handling general administrative tasks as needed
Requirements
- Previous customer service and sales experience (preferred but not essential)
- Ability to work independently and part of the team
- Attention to detail
- Intermediate computer skills
Working arrangements
On-site Monday to Friday 8.00am–4.30pm
Benefits and culture
- On the job training
- Generous parental leave policy
- Employee Assistance Programme
- Professional but relaxed company culture
Pre-employment
As health and safety are important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.
About Vulcan
Vulcan is a metals distributor and processor operating in Australasia, supplying engineering steel, stainless steel and aluminium products. The company sells these products and provides related order processing, quoting and inventory services to customers.
Interested in this role?
Apply now to join Vulcan.