Facilities Coordinator

About JLL

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

About the Role

As a Facilities Management Coordinator at JLL, you'll play a vital role in coordinating facilities management functions across a diverse portfolio of owned properties and leased premises. This position sits at the heart of our operations, ensuring that our clients' facilities run smoothly and efficiently while supporting the broader facilities management team.

You'll work closely with our Property Service Centre, FM Vendor Managers, regional teams, and service providers to deliver exceptional service and resolve issues promptly. Your day will involve administrative coordination, vendor management support, compliance documentation validation, and risk management activities. You'll leverage various Computerised Maintenance Management Systems (CMMS) including Corrigo to monitor service delivery, track tasks, and support reporting requirements.

Key Responsibilities

• Coordinate facilities management activities as delegated by the centralized team, working with the Property Service Centre, FM Vendor Managers, and service providers to manage escalations and ensure prompt resolution of issues with minimum disruption
• Monitor Corrigo usage to track service delivery, evaluate tasks, manage invoicing and documentation submission, and support the delivery of FM-specific tasks associated with the Change Direct Notices (CDNs) process
• Provide administrative support to the Business Support Team and Facilities Managers, including preparation of reports on Corrigo adoption and supporting portfolio management activities
• Collaborate with WoAG Vendor & Contracts Managers to address escalations related to contractor performance, and support service provider engagement to ensure fixed maintainable assets are captured and tagged in alignment with the Preventative Maintenance and Asset Management Plan (PAMP)
• Validate compliance tasks and collect documentation according to Property Asset Management Plan requirements, building and maintaining effective relationships with Facilities Managers, contractors, suppliers, and internal stakeholders

What We're Looking For

• Strong administration and communication skills with a customer service focus, attention to detail, and the ability to manage multiple priorities concurrently within tight operational deadlines
• Efficient keyboard and data entry skills with proficiency in Microsoft Word, PowerPoint, Excel, Outlook, and internet research
• Ability to work with minimal supervision while quickly grasping new concepts and systems, demonstrating strong organizational capabilities
• Demonstrated ability to build professional relationships across diverse stakeholder groups with commitment to workplace health and safety compliance
• Preferred: Knowledge or exposure to building services maintenance, facilities management, and Computerised Maintenance Management Systems (CMMS), with ability to obtain AGSVA Clearance

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What You Can Expect From Us

You'll join an entrepreneurial, inclusive culture where the best inspire the best and like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location

On-site – Brisbane, QLD; Canberra, ACT; Sydney, NSW

How to Apply

Interested candidates, please apply quoting job reference number REQ511961

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Additional Information

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Equal Opportunity: Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.