Business Development Manager
AccorHotelAbout Mercure Melbourne Doncaster
Mercure Melbourne Doncaster is a 183 room & suite hotel and Australia's first of the next generation Mercure brand. The hotel features approachable elegance in an untouched pocket of the Eastern Suburbs, with a restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.
The hotel is vibrant and forward-thinking with a reputation for hosting exceptional conferences, meetings, and events. From corporate gatherings to high-energy incentives, we create moments that leave a lasting impact. Mercure Melbourne Doncaster is the only venue in the Eastern Suburbs that offers panoramic views of the Dandenong Ranges and Melbourne's City Skyline.
About the Role
Drive business development and account management across Corporate, MICE, Wholesale, Inbound and Leisure segments.
Responsibilities
- Manage and grow key accounts while identifying and securing new business opportunities
- Promote Accor brands, products and services to maximise revenue and market share
- Conduct sales calls, client meetings, site inspections, networking events and trade shows
- Negotiate contracts, rates and terms in line with hotel revenue and profitability objectives
- Build strong relationships with travel agents, corporate clients, PCOs and industry partners
- Work collaboratively with Revenue, Marketing and Operations teams to achieve hotel objectives
- Maintain accurate client records, account plans, forecasts and sales reports within approved systems
- Monitor market trends and competitor activity to identify business opportunities
- Represent the hotel and Accor professionally while ensuring compliance with company policies and brand standards
Requirements
- Qualification in Hospitality, Tourism, Business, Sales, Marketing or a related field (preferred)
- Minimum 2 years' experience in hotel sales, business development or account management
- Strong communication, negotiation and relationship management skills
- Proficiency in Microsoft Office and hotel sales/PMS systems
- Valid Australian Driver's License
- Unrestricted Australian work rights and legal entitlement to work in Australia
Benefits
- Ongoing Career and Professional Development Opportunities
- A Rewarding Work Environment
- Global Discounts on Hotel Accommodation & Food and Beverage
Position Details
Job Category: Sales & Marketing
Job Type: Permanent
Job Schedule: Full-Time
About AccorHotel
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties across luxury, premium, midscale and economy segments. Its portfolio spans more than 40 hotel brands — including Sofitel, Pullman, Novotel, Mercure, Mövenpick and ibis — operating in over 110 countries, supported by the ALL booking platform and loyalty program.
Interested in this role?
Apply now to join AccorHotel.