Associate Director, Senior Property Manager

About JLL

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

With over 200 years of real estate experience, JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

What this Opportunity Involves

• Obtain thorough knowledge of the Property Management Agency Agreement and ensure requirements of the MAA are carried out
• Prepare income and expenditure budgets and outgoings reconciliations using standard JLL spreadsheet packages
• Negotiate leases, lease renewals and rent reviews, including co-ordination and reporting of external leasing agents
• Compile regular reports pertaining to property, providing information to clients as required including a monthly report to the client covering financial, building and lease management issues
• Show experience in Commercial and Retail Lease requirements and fundamental Lease principals together with the legislation that governs these sectors
• Maintain the legal and financial aspects of the portfolio on a property management system including production of arrears reports and tenancy schedules
• Provide tenant liaison and customer service
• Manage accrual book-keeping and processing of expenditure in accordance with budgets and Owner's instruction
• Inspect and report on the condition of the property and arrange any necessary related works
• Handle tenant queries, complaints and needs
• Compile tenant information and retention plans
• Authorise accounts and invoices online for payment
• Control security arrangements and evacuation procedures
• Receive statutory assessments and submit objections as directed by clients
• Matrix or directly manage site Operations Manager and ensure KPI's are met

Key Performance Areas

Financial Meets financial goals and adds value to the client/s and Jones Lang LaSalle performs financial services management to the standards expected by the client and in accordance with the Management Agreement

Personal Effectiveness Monitors progress against own performance measures and achieves results to annual career objectives set by JLL

Decision Making Makes tough decisions that resolve problems and improves operations

Relationship Building Actively searches out improvement opportunities and implements them for the benefit of JLL and the represented clients'

Communication

• Conducts open, constructive, and collaborative relations with superiors, peers, subordinates, tenants and clients
• Gains respect of JLL stakeholders and clients
• Communicates effectively with superiors, peers, tenants, and clients
• Listens and communicates positively and respectfully

What We Are Looking For

• A minimum of 3 years' experience in commercial property with good financial acumen
• A reputation for providing friendly, timely and effective service towards clients, tenants, and contractors
• Well presented and professional
• Ability to make decisions and implement within the bounds of delegated authority
• Thorough knowledge of all aspects of property functions, including accrual accounting
• Ability to use time and resources effectively
• Ability to be flexible to meet the business and client needs

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What You Can Expect From Us

You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location

On-site – Parramatta, NSW

How to Apply

Interested candidates, please apply quoting job reference number REQ522158

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

If you're a current JLL employee, please apply using the Internal Career Site. If you need a reasonable accommodation because of a disability for any part of the employment process, you may email HRSCLeaves@jll.com.

Privacy

JLL takes responsibility to protect the personal information provided seriously. Generally the personal information collected is for the purposes of processing in connection with JLL's recruitment process. JLL endeavours to keep your personal information secure with appropriate level of security and keep for as long as needed for legitimate business or legal reasons, then delete it safely and securely.

For more information about how JLL processes your personal data, please view the Candidate Privacy Statement.