Property Administration & Support Jobs
Administrative, coordination and client-services careers across residential and commercial real estate in Australia.
Key Property Administration & Support Capabilities
The skills and strengths employers look for in this field.
Industry Software & CRM
Confident use of real estate platforms such as PropertyMe, Console, Agentbox, REST, VaultRE and Microsoft Office for managing listings, contacts, contracts and correspondence.
Contract & Documentation Handling
Preparing, checking and progressing sales contracts, agency agreements, listing paperwork and compliance documents accurately and to deadline.
Client Service & Communication
Acting as the first point of contact for vendors, buyers, landlords and tenants by phone, email and in person, with a professional and helpful manner.
Coordination & Workflow Management
Scheduling appraisals, inspections, settlements and marketing tasks, and keeping agents and property managers organised across competing priorities.
Marketing & Listings Administration
Loading and updating listings on portals such as realestate.com.au and Domain, coordinating photography, signboards, brochures and advertising bookings.
Trust Accounting Support
Assisting with receipting, reconciliations and disbursements under state trust-account rules, working alongside licensed staff and accountants.
Compliance & Record-Keeping
Maintaining accurate records and supporting agency compliance with state real estate legislation, privacy and anti-money-laundering obligations.
Attention to Detail & Accuracy
Ensuring data, figures, dates and legal details in agreements and listings are correct, as errors can carry financial and legal consequences.
Property Administration & Support Market Overview
Property administration and support is the operational backbone of Australia's real estate industry. These roles span sales and leasing agencies, property management departments, commercial agencies, developers and corporate property teams, providing the administration, coordination and client-service capacity that frontline agents and property managers depend on. Typical employers range from independent suburban agencies to national franchise networks and commercial firms in capital-city CBDs.
Demand is consistently strong because most agencies need reliable administrative and coordination staff regardless of market cycles, and these positions are common entry points into the wider property industry. Many sales agents, property managers and agency principals begin their careers in administration or client services before moving into licensed roles. Hybrid and part-time arrangements are increasingly common for back-office functions, while reception and client-facing positions are generally office-based.
Compensation varies by location, agency size and the seniority of the role. Roles concentrated in contract administration, trust accounting support or commercial property tend to sit at the higher end, while reception and junior administration roles start lower. Sydney and Melbourne generally pay above smaller capitals and regional markets. Familiarity with industry software such as PropertyMe, Console, Agentbox, REST or VaultRE is frequently sought.
Regulation is state and territory based. Pure administrative roles usually do not require a real estate registration, but staff who perform agency work — such as showing properties, dealing with clients on sales or leasing matters, or handling certain trust transactions — typically need an entry-level registration or assistant agent certificate issued by their state regulator.
Property Administration & Support Salary Guide
Indicative ranges — actual pay varies by location, experience and employer.
Indicative full-time base ranges excluding superannuation (currently 11.5%) and any commission or bonuses. Figures are typically higher in Sydney and Melbourne CBDs and at larger agencies, and lower in regional markets. Sales support roles may include performance incentives.
Live market data (7 roles with salary on the board)
Property Administration & Support Job Roles
Common job titles and roles for Property Administration & Support professionals.
Professional Bodies & Qualifications
Certificate of Registration / Assistant Agent Certificate
Entry-level credential (named differently by state, e.g. Certificate of Registration in NSW, Agent's Representative in VIC) required to perform agency work such as dealing with clients on sales or leasing matters. Not needed for purely administrative duties.
Certificate IV in Real Estate Practice
Nationally recognised qualification that underpins registration and full licensing in most states and territories; a common pathway for administrators moving toward licensed roles.
Real Estate Licence (Class 1 / Class 2 / Licensed Agent)
Full licence issued by the state or territory regulator, required to operate or take responsibility for an agency. Relevant for administrators aiming at management or principal roles.
State / Territory Regulator
Real estate licensing is administered by bodies such as NSW Fair Trading, Consumer Affairs Victoria, the Office of Fair Trading (QLD) and equivalents in other states. Always confirm requirements with your local regulator.
Trust Account / Software Training
Vendor and industry training in trust accounting and platforms like PropertyMe, Console and REST is highly valued for support roles handling financial transactions.
Career Path & Progression
Receptionist / Property Assistant
Entry point covering front desk, phones, diary management and basic administrative support while learning agency systems and industry terminology.
Property / Sales Administrator
Owns core administration such as listings, contracts and client correspondence, often supporting one or more agents or property managers directly.
Sales Coordinator / Senior Administrator
Coordinates the full sales or leasing process, manages marketing and timelines, and may mentor junior administrative staff.
Office Manager / Operations Coordinator
Runs agency operations, supervises the administration team, manages systems and compliance, and supports the principal or licensee-in-charge.
Licensed Agent or Property Manager (optional)
Many administrators obtain a registration and full licence to move into sales, leasing or property management, or progress toward agency management.
Latest Property Administration & Support jobs
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