Workplace & Facilities Manager

Workplace & Facilities Manager

Line of Service: Internal Firm Services

Specialism: Customer Support

Management Level: Manager

Location: Adelaide / Tarndanya

Contract: 12-month Maximum-Term Parental Leave Cover

About the Role

Great spaces don't happen by accident — they're shaped by people who understand that every detail, from a well-run client floor to a smoothly coordinated team, matters more than most realise. As a Workplace & Facilities Manager at PwC, you'll bring your leadership experience and operational expertise to delivering exceptional workplace and facilities services. You'll be partnering with teams across professional services and corporate environments to ensure our spaces feel as good as the work that happens in them.

What You'll Do

Client Services & Workplace Operations

• Deliver high‑quality services across client floors and meeting rooms.
• Manage facilities and tenancy‑related issues to ensure seamless day‑to‑day operations.
• Oversee Welcome Crew and catering services, including supplier management.
• Ensure spaces are well presented, functional, and compliant.

Team Leadership & Collaboration

• Lead, motivate, and support a diverse team to deliver consistent, customer‑focused outcomes.
• Provide coaching, mentoring, and guidance to support team performance and development.
• Participate in Workplace projects and manage tasks aligned to business needs.
• Collaborate closely with interstate colleagues and wider Workplace teams.

Facilities & Tenancy Management

• Build strong relationships with Building Management, suppliers, and contractors.
• Coordinate internal moves, occupancy reporting, and car park allocations.
• Support invoicing, finance reporting, and facilities‑related administration.
• Identify and escalate any issues relating to office fit‑out or workplace integrity.

What We're Looking For

Core Skills

• Proven experience leading diverse teams with varied roles and responsibilities.
• Proven experience in office management & leading a small team of operations employees.
• Proven experience in facilities management.
• Demonstrated experience in management of maintenance activities and contractor management.
• Strong business acumen with demonstrated budget management and financial skills.
• Strong ability to build and maintain relationships with internal and external stakeholders and suppliers.
• Able to manage competing priorities, work autonomously, and deliver outcomes with accountability.
• Demonstrated discretion and strong verbal and written communication skills.

Desirable Skills

• Intermediate proficiency in MS Word, Excel, PowerPoint, and Google applications.
• Background in corporate, customer service, hospitality, or retail environments.
• Customer-centric, adaptable, and responsive in a fast-changing environment.

Note: Don't meet every requirement? We encourage you to apply. We value all forms of experience that may be transferrable and relevant.

Why PwC?

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to make a real impact. Here, your growth is our priority. You'll work with leading teams, explore new technologies, and unlock your full potential.

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we're building trust and shaping the future.

What You'll Gain

• The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise.
• Work within an inclusive environment committed to Inclusion and Diversity and First Nations Prosperity, ensuring diverse perspectives are at the forefront of our work.
• Flexibility means trusting you to choose when, where, and how you work balancing what's best for you, your team, and your clients to grow and thrive together.
• Clear paths for career progression supported by continuous learning and leadership development.
• Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks.
• A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.

Application Information

• Work Visa Sponsorship: Not available
• Government Clearance Required: No
• Travel Requirements: Not Specified
• Job Posting End Date: November 13, 2026

We're committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.

No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications directly from individuals.