Strata Manager/Strata Associate

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Strata Manager/Strata Associate

LJ Hooker 3.0View all jobs

Canberra ACT

Body Corporate & Facilities Management (Real Estate & Property)

Full time

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Posted 7d ago

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Strata Manager/Strata Associate

LJ Hooker Strata ACT – Canberra City

Full time

Your new company

LJ Hooker Strata ACT is one of the fastest growing, award winning and most experienced Strata Management Companies in the ACT. In Fact, In October 2024, we won the 2024 SCA (ACT) Strata Community Management Small/Medium Business Award, we then went on to win the National accolade, the Strata Community Management Medium Business Award at the 2024-2025 SCA Australasia Strata Community Excellence Awards. In October 2025, we won the 2025 SCA (ACT) Strata Community Management Small/Medium Business Award for the second year in a row!

Strata management, is a specialist area of property management involving the day-to-day operation and management of a property that is jointly owned and comprises multiple units, common areas and common facilities. We strive for excellence in everything we do and pride ourselves on a great culture and supportive team environment.

We have a clear vision of delivering outstanding customer service and smarter solutions to create the optimum lifestyle for those living and invested in our Strata Communities.

Your new role

We are growing rapidly and in order to ensure we continue to provide outstanding service to our clients and to cater for increased demand in our services, we have an exciting opportunity for a Strata Manager and Strata Associate.

Strata Managers and Strata Associates will work hand in hand to provide strong and consistent customer service when assisting in the administration of Owner’s Corporations. You will be responsible for ensuring buildings and common areas within your portfolio are properly maintained for the benefit of all residents. It is essential that you build and maintain positive and effective working relationships with clients, contractors and other key stakeholders to assist you in achieving consensus during decision making processes.

Your role will include, but not be limited to:

- Manage residential and commercial Strata properties

- Plan, arrange and attend meetings

- Prepare and distribute notices, agendas and minutes

- Attend to correspondence and maintain appropriate records

- Managing financial matters

- Coordinate maintenance issues and implement preventative maintenance strategies

- Liaise with contractors and suppliers

- Assist in the lodgment of insurance claims

What you’ll need to succeed

- Prior experience in a similar role would be highly regarded

- Working knowledge of the Strata Management industry or the ability to acquire this knowledge quickly

- Excellent Customer Service skills

- Proficiency in the use of the Microsoft Office 365 Suite including Copilot.

- Well-developed verbal and written communication skills with strong attention to detail

- Excellent time management skills with the ability to prioritise and multitask

- The ability to show initiative, be proactive and problem solve

- Motivation to learn and succeed

- A positive and supportive attitude

What you’ll get in return

- A chance to join a fast growing industry leader and a dynamic team

- Outstanding Team Culture

- Ongoing industry and personal development training

- Career progression and development

- An attractive salary package awaits the successful applicant, which will be determined on skills and experience.

- Opportunity for generous bonus and incentives

- Opportunity to work a 9-day fortnight!

- Company Paid Health Care - Free & Unlimited Access to Doctors, Health Coaches, Psychologists, and Dieticians.

- A workplace that values each individual's contribution.

To apply for this opportunity, please click on the link and attach:

- Your current CV, including the names and contact information of 2 professional referees

- A cover document outlining the reasons why you would be a suitable candidate for this position (no more than 1 page)

- Please address your covering document to Tim Maly, CEO & Managing Director

For further information or if you have any questions relating to your application, please email Tim Maly at ••••@ljhookerstrata.com.au

Please note: Only short-listed candidates will be contacted. Thank you for your interest in this position.

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Employer questions

Your application will include the following questions:

- Do you have experience in administration?

- Do you have customer service experience?

- Which of the following statements best describes your right to work in Australia?

- Do you have experience in a role which requires relationship management experience?

- How many years' experience do you have as a Strata Manager?

- What's your expected annual base salary?

- How many years' experience do you have in a client services / account management role?

- How much notice are you required to give your current employer?

Company profile

LJ Hooker

3.0·129 reviews

Residential Real Estate1,001-5,000 employees

LJ Hooker Group

96 years. 420 offices. 4,300 people. 4 brands.

LJ Hooker Group has been pioneering real estate since opening of its first LJ Hooker office in Maroubra, Sydney, in 1928. Since then, it has grown to become a house of brands including two boutique networks — Atlas by LJ Hooker in Australia and Harveys in New Zealand — and LJ Hooker Commercial, which provides a comprehensive range of commercial real estate services.

Collectively, the LJ Hooker Group comprises one of the largest residential and commercial sales and property management networks, with 420 offices and a team of 4,300 sales professionals, property managers and support staff across Australia and New Zealand.

LJ Hooker Group

96 years. 420 offices. 4,300 people. 4 brands.

LJ Hooker Group has been pioneering real estate since opening of its first LJ Hooker office in Maroubra, Sydney, in 1928. Since then, it has grown to become a house of brands including two boutique networks — Atlas by LJ Hooker in Australia and Harveys in New Zealand — and LJ Hooker Commercial, which provides a comprehensive range of commercial real estate services.

Collectively, the LJ Hooker Group comprises one of the largest residential and commercial sales and property management networks, with 420 offices and a team of 4,300 sales professionals, property managers and support staff across Australia and New Zealand.

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