Senior Property Manager

About JLL

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

With over 200 years of real estate experience, we are in continual pursuit of brighter ways of working. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

The Role

As the Senior Property Manager, you'll oversee a prestigious portfolio of five inner-city commercial assets for Growthpoint, one of our key national clients. This includes the iconic SW1 Precinct comprising four assets, along with 15 Green Square Close in Fortitude Valley. Your primary focus will be optimizing property performance—maximizing rental income, controlling expenditure, and expertly navigating complex lease negotiations.

Working closely with the owner and portfolio team, you'll develop detailed asset plans, prepare budgets and financial reports, and identify strategic opportunities to add value. You'll implement the client's risk management strategy, serve as the primary point of contact for landlords and tenants, and ensure all lease obligations are met while maintaining our commitment to excellence.

Key Responsibilities

• Serve as the first point of contact for all landlord and tenant communications, building and maintaining strong relationships that drive tenant retention
• Work collaboratively with the facilities manager at each asset to proactively manage property and facility-related issues, ensuring assets are maintained to the highest standard
• Conduct regular property inspections with and without the facilities manager, monitoring service delivery by key contractors and ensuring presentability across the portfolio
• Prepare monthly commentary, management and operational reports for the client, presenting financial information with clarity and strategic insight
• Manage all critical lease dates including rent reviews, option dates, bank guarantees, and insurance renewals, ensuring nothing falls through the cracks
• Develop and implement high-quality lease renewal strategies, actively liaising with tenants to identify and capitalize on renewal opportunities
• Oversee the preparation of annual budgets in collaboration with the Property Trust Accountant and present these budgets to clients with confidence
• Monitor rental payments, chase arrears proactively, and provide recommendations to the client on practical solutions for any payment challenges
• Ensure the landlord meets all obligations for risk and compliance matters, advising ownership promptly of any major risks, workplace health and safety issues, or other serious matters

Requirements

• Current Queensland Agents Representatives Licence
• Minimum 3 years' experience in a Senior Property Manager role managing commercial assets
• Proven ability to prepare detailed financial reports on an accrual basis and manage property budgets effectively
• Strong proficiency in Microsoft Excel, Word, and PowerPoint for reporting and presentation purposes
• Excellent written and verbal communication skills with the ability to build strong relationships quickly
• Demonstrated ability to make tough decisions, resolve complex problems, and identify improvement opportunities
• Valid driver's licence and reliable vehicle for property inspections and client meetings
• Strong attention to detail and exceptional organizational skills to manage multiple priorities in a fast-paced environment
• Experience managing portfolios for institutional clients or property trusts (preferred)

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What You Can Expect From Us

You'll join an entrepreneurial, inclusive culture where the best inspire the best. Like-minded people work naturally together to achieve great things. You'll develop your strengths and enjoy a fulfilling career full of varied experiences.

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability. We continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military, recognising and appreciating the skills acquired in their service careers as vital and transferable to our workforce.

Location

On-site – South Brisbane, QLD

How to Apply

Interested candidates, please apply quoting job reference number REQ526796

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

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JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

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