Learning and Development Manager
Queensland Country BankAbout the Role
We're on the lookout for a dynamic and experienced L&D Manager who can lead, shape and build workforce capability that delivers practical solutions and enhances the employee experience.
This is a newly designed role with real opportunity to make an impact. Reporting to the Head of HR, you'll take the reins on the learning strategy, driving capability uplift across corporate, frontline, and management groups, while enhancing performance, and the overall employee experience. This role is ideal for someone who enjoys blending strategic thinking with hands-on delivery.
Key Focus Areas
- Designing and embedding a clear, practical L&D strategy aligned to business priorities
- Partnering with HR and the broader L&D team to strengthen capability and build a genuine learning culture
- Leading training initiatives with a strong safety and compliance lens
- Enhancing onboarding and induction to drive early performance and engagement
- Partnering with operational leaders to identify capability gaps and deliver targeted solutions
- Measuring and strengthening the impact of learning programs over time
About You
- Tertiary qualification in Learning and Development, Organisational Development, Psychology or related discipline
- Leadership experience in learning and development and/or training coordination within a highly regulated environment
- Demonstrated success delivering large-scale L&D initiatives
- Strong understanding of strategic workforce capability, technical training compliance and people development
- Strong communication, facilitation and program design capability
- Experience with learning management systems and emerging AI tools
- Strong project management and delivery skills with working knowledge of change management practices (desirable)
- Experience in Finance or Banking (desirable)
About Us
Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
Queensland Country are now certified as a Great Place to Work and with over 55 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.
Benefits
- Birthday Leave
- Community Volunteer Leave
- Access to an Employee Assistance Program (EAP)
- Access to our Wellness Program
- Discounts on your Banking and Health Insurance products
- Cultural lunches and social clubs
- Training and development opportunities
How to Apply
To apply for this role please follow the links or apply via our Careers Page. Applications close Friday 12th of June.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you have any questions or require further information, please email HR@queenslandcountry.bank.
If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.
About Queensland Country Bank
Queensland Country Bank is an Australian member-owned bank that provides banking and insurance products and services to people across Queensland. Founded in 1971 in Mount Isa as the Isa Mine Employees' Credit Union Limited, it later became Queensland Country Credit Union and subsequently transitioned to a member-owned bank, offering personal and business banking, home and personal loans, savings and transaction accounts, credit cards, and insurance.
Interested in this role?
Apply now to join Queensland Country Bank.