Housing and Property Services Officer

Department of Housing and Works

Come join the team at the new Department of Housing and Works.

The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities. We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation. Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

About the Role

The position is responsible for the provision of property and tenancy management services associated with the agency's owned and leased properties. The position ensures ongoing consultation and communication with a diverse group of stakeholders, including tenants, real estate agents, contractors, government agencies, local authorities and departmental staff, to ensure that a customer focussed service is delivered.

This role operates in Multiple Area Leader context. You will lead teams to achieve the strategic direction of a number of different business areas or key priorities. You will implement operational strategy and take the lead for shaping its short- and medium-term directions. You will contribute strategic value by determining the focus areas for delivery through a broader lens and determine the timing of future growth in your business areas.

About You

We are seeking a highly organised and professional individual with strong customer service and communication skills to deliver effective property and tenancy management services. The successful applicant will be task-focused, able to manage competing priorities, and demonstrate the ability to multitask in a fast-paced environment.

You will:

• Build and maintain positive relationships with tenants, contractors, government agencies, and other stakeholders, while ensuring quality service delivery
• Demonstrate flexibility to undertake regional travel, conduct property inspections, and manage a varied portfolio
• Show commitment to professionalism, accountability, and achieving positive outcomes for clients and the Department

Benefits

• Flexible work options, including working from home up to 2 days per week
• Professional development, training, and on-the-job learning to advance your career
• Generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year
• Access to cultural leave for Aboriginal and Torres Strait Islander people
• Modern workspaces, where you choose your workspace that assists you to do your best work
• Access to activity-based work hubs in the CBD, Fremantle and Joondalup for ad hoc flexible work
• Corporate discounts with selected health insurance providers and access to wellness programs
• Opportunity to contribute to diversity, inclusion, and cultural initiatives across the department, including networks and working groups that promote equity and belonging

How to Apply

Submit the following in MS Word or PDF format only:

• A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor)
• Cover letter of two (2) pages or less, outlining how you meet the essential requirements of the role

Please ensure you apply before the closing deadline as we won't accept late and incomplete applications.

Further Information

For job-related enquiries: Contact Maria Miles on 0429 370 590

For assistance with documents or application support: Call (08) 6557 8111 and select option 1, or email recruitment@dohw.wa.gov.au, mentioning vacancy reference number VCID03493

Applicant support: If you are an Aboriginal and Torres Strait Islander person, a young person or a person with a disability seeking support with your application, please reach out to Jobs and Skills WA by calling 13 64 64.

Accessibility accommodations: If you are a person living with disability and require adjustments or accommodations during the recruitment process, please contact Maria Miles on 0429 370 590 or via email at maria.miles@dohw.wa.gov.au. You can also reach us through the National Relay Service.

Additional resources: Refer to the Applicant Information Pack and Job Description Form. The WA Jobs and Workforce Hub provides information on working in Western Australia, including guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.

Recruitment Pool

We are seeking to establish a recruitment pool to fill vacancies that may arise within the next twenty-four (24) months. Suitable applicants will be placed in the pool which may be used to fill full-time, part-time, permanent or fixed-term vacancies with the possibility of further extension(s) and/or permanency. Please note that being placed in the pool does not guarantee your placement in a position.

Diversity and Inclusion

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people. We are committed to ensuring our hiring processes are inclusive.