Strata Manager

About the Role

Lead an established, well-balanced portfolio with medium complexity. As a Strata Manager within PICA's QBS Branch, you'll play a key role in supporting strata communities who rely on clear, confident guidance to stay compliant, financially healthy, and well-managed. In this role, you'll be the trusted point of accountability for a defined portfolio; supporting committees through governance decisions, financial planning, and day-to-day matters with calm authority.

This is a role for a Strata Manager who enjoys ownership, knows how to balance service with commercial judgment, and can guide clients through both routine matters and the occasional challenge with clarity and professionalism.

Responsibilities

• Take full ownership of a structured portfolio and manage day-to-day operations confidently.
• Provide clear legislative and governance advice that helps committees make informed decisions.
• Lead well-prepared AGMs, EGMs, and committee meetings with professional communication.
• Coordinate maintenance, planning, and operational workflows with a solutions-focused approach.
• Partner with ASMs and internal teams to deliver consistent, high-quality service.
• Maintain strong workflow management, accurate documentation, and system usage to maximise efficiency.

What You'll Bring

• Proven experience managing a strata or body corporate portfolio, including meeting leadership and committee advisory.
• Confident understanding of the BCCM Act and the ability to apply legislation to real scenarios with sound judgment.
• Clear communication skills, particularly in sensitive or difficult situations.
• Strong organisational and prioritisation skills.
• Solid financial capability, including budgeting, levy planning, and explaining financial impacts clearly.
• Proficient with strata technology and a discipline approach to notes, documentation, task management, etc.

What's in It for You

• Growth: Gain training and career path options across PICA Group.
• Flexibility: Balance work and life with 50/50 hybrid options.
• Challenge: A portfolio with depth.
• Belonging: Join a supportive team where collaboration and relationships matter.
• Giving Back: Protect people's homes and communities with the work you do.
• PICA Perks: Discounts and wellbeing programs that support life inside and outside of work.

About PICA Group

We're Australia's leading strata and property services provider, with a trusted network of specialists in strata and facilities management, property development, debt recovery and legal services. For more than 70 years, we've enhanced community living by caring for one of our customers' most valuable assets, their home.

We're also proud to be officially recognised as a great place to work. Our employees recently participated in an external survey, and 91% of our employees said that PICA Group is a Great Place to Work™.

Everything we do is guided by our values: Say it Straight | Collaborate | Simplicity | Focus on Solutions | Delight the Customer | Get Things Done

How to Apply

If you're ready for that next step in your career and want to join an industry leader at an exciting period of transformation, please apply via the link.

At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.

You must have the right to live and work in this location to be considered for this opportunity.

It is PICA Group's policy not to accept speculative CV's from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.