Strata Manager

About the Role

As a Strata Manager within BCP Strata branch, you'll play a key role in supporting strata communities who rely on clear, confident guidance to stay compliant, financially healthy, and well-managed. In this role, you'll be the trusted point of accountability for a defined portfolio; supporting committees through governance decisions, financial planning, and day-to-day matters with calm authority.

This is a role for a Strata Manager who enjoys ownership, knows how to balance service with commercial judgment, and can guide clients through both routine matters and the occasional challenge with clarity and professionalism.

Responsibilities

• Take full ownership of a structured portfolio of strata and community schemes, managing operations end to end.
• Provide practical legislative and governance advice that helps committees make informed, confident decisions.
• Chair and lead AGMs, EGMs, and committee meetings with preparation, structure, and professionalism.
• Oversee maintenance, capital works, and planning activities, balance compliance, cost, and long-term outcomes.
• Navigate disputes and complex conversations with a solutions-oriented approach.
• Maintain strong financial oversight, including budgets, levies, and additional services.
• Use systems and documentation disciplines to keep workflows organised and efficient.
• Work closely with in-branch support to deliver consistent, high-quality performance.

Requirements

• Proven experience managing a strata or body corporate portfolio independently.
• A solid working knowledge of strata legislation and the confidence to apply it in real-world situations.
• A current eligible Class 2 Strata License (or willingness to obtain at company expense).
• Strong meeting leadership skills, including committee advisory and stakeholder management.
• Clear communication, particularly in sensitive or disputed matters.
• Sound financial capability, with confidence in explaining budgets and financial impacts to owners.
• A disciplined, organised approach to notes, records, and task management.
• Confidence using strata management systems and working within established processes.
• Right to live and work in this location.

What We Offer

• Growth: Gain training and career path options across PICA Group.
• Flexibility: Balance work and life with 50/50 hybrid options.
• Challenge: A portfolio with depth.
• Belonging: Join a supportive team where collaboration and relationships matter.
• Giving Back: Protect people's homes and communities with the work you do.
• PICA Perks: Discounts and wellbeing programs that support life inside and outside of work.

About PICA Group

We're Australia's leading strata and property services provider, with a trusted network of specialists in strata and facilities management, property development, debt recovery and legal services. For more than 70 years, we've enhanced community living by caring for one of our customers' most valuable assets, their home.

We're officially recognised as a great place to work. Our employees recently participated in an external survey, and 91% of our employees said that PICA Group is a Great Place to Work™.

Our values guide everything we do: Say is Straight | Collaborate | Simplicity | Focus on Solutions | Delight the Customer | Get Things Done

Diversity and Inclusion

At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.

Important Information

It is PICA Group's policy not to accept speculative CVs from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.