Senior Property Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. What this opportunity involves: We are seeking an experienced Senior Property Manager to optimise and manage the performance of a significant industrial portfolio for one of our most valued clients. This role offers the opportunity to work with a leading property and asset management team whilst overseeing a diverse portfolio encompassing financial performance, stakeholder relationships, compliance, operations, and strategic reporting. An overview of the role: Strategic Portfolio Management · Understand and work within the requirements of the Property Management Agency Agreement · Provide input for strategic asset management plans and quarterly business plan updates to ensure alignment with fund and client objectives · Compile regular and ad-hoc portfolio reports covering financial, building, and lease management matters for the client Financial Management · Prepare and manage portfolio income and expenditure budgets and forecasts, including outgoings reconciliations and annual wash-ups · Authorise invoices and manage accounts payable and receivable processes within delegated authority · Maximise rental income and deliver on financial targets Lease Administration & Negotiations · Lead and execute lease administration functions, including rent reviews, arrears management, and security bond management, escalating issues as required · Manage lease negotiations for renewals, prepare deal analysis, and draft Heads of Agreement for client approval · Oversee aspects of tenant fit-out coordination · Manage lessor works and engage consultants for overseeing tenant make-good obligations Client & Tenant Relationship Management · Act as the primary champion for customer relationship management, maintaining data integrity in Salesforce and executing the customer engagement plan · Handle tenant liaison, including queries and complaints, to maintain positive client relationships · Conduct open, constructive, and collaborative relations with all stakeholders Property Operations · Coordinate with Property Services and Engineering staff to manage operational requirements and capital expenditure projects · Lead the coordination for property valuations by preparing all supporting documentation and responding to valuer requests · Monitor and ensure compliance with all relevant requirements Sound like you? This is what we’re looking for: · Proven experience in commercial and industrial property management · Australian Real Estate Licence or Class 2 Licence is required to perform this role · Strong financial acumen with thorough knowledge of accrual accounting · Reputation for providing friendly, timely, and effective service towards clients, tenants, and contractors · Proven ability to make decisions and implement solutions within delegated authority · Ability to set stretch targets and rigorously monitor personal performance · Strong decision-making capabilities that resolve problems and improve operations · Excellent relationship-building skills with a focus on continuous improvement · Outstanding communication skills across all stakeholder levels · Effective time and resource management abilities Benefits: · Great employee discounts off fitness, wellbeing & other renowned bands · 18 weeks paid maternity leave · Private Health Insurance Discounts · Active Social Club · Employee assistant program · Novated Lease for EV cars · Paid time off for volunteer work · Career Opportunities with Australia's #1 Commercial Real Estate firm · Premium offices What you can expect from us: You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. Interested candidates, please apply following the link below quoting job reference number REQ502739 Location: On-site –Brisbane, QLD If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.