Receptionist & Assistant Strata Manager

Reception and Strata Administration

Start in Reception and grow into strata administration. Be the friendly first point of contact for our Darwin office. Learn strata administration with training and a clear pathway to grow. Enjoy a varied role with people, organisation, and team support.

The Impact You'll Have

At North Management in Darwin, you'll be the person customers, contractors and visitors first meet. You'll help a busy office run smoothly, support the strata operations team with accurate administration and gradually learn more of the Assistant Strata Manager role.

Because reception plays a central role in the job, this position is office-based.

What You'll Do

• Welcome visitors, answer calls and respond to enquiries with warmth and professionalism.
• Listen carefully, understand what someone needs and connect them with the right person or the next step.
• Keep reception and meeting rooms organised, and manage mail, deliveries, scanning and filing.
• Update ownership and contact records after training; take care with privacy and accuracy.
• Prepare standard emails, letters, forms and information packs using approved templates.
• Support Assistant Strata Managers and Strata Managers with everyday administration and leave cover once trained.

What You'll Bring

• Clear, friendly communication in person, over the phone and by email.
• A calm, organised approach when the front desk and phone are busy.
• Strong attention to detail and the habit of checking your work.
• Confidence using Outlook, Word, Excel and Teams, with a willingness to learn new systems.
• Reliability, good judgment and care with personal or confidential information.
• A genuine interest in building an administration career. Previous strata experience is not required.

What's in it for You

• Growth: We'll train you in strata systems, terminology and administration, with a clear path to take on broader Assistant Strata Manager responsibilities.
• Flexibility: Access leave options designed to help you balance work and life.
• Challenge: Enjoy a varied role combining customer contact, office coordination and detail-focused administration, with new responsibilities as your confidence grows.
• Belonging: Join a welcoming Darwin team where people share knowledge, pitch in and support one another.
• Giving Back: Take part in company initiatives that support local communities and causes.
• PICA Perks: Discounts and wellbeing programs that support life inside and outside of work.

About PICA Group

We're Australia's leading strata and property services provider, with a trusted network of specialists in strata and facilities management, property development, debt recovery and legal services. For more than 70 years, we've enhanced community living by caring for one of our customers' most valuable assets, their home.

We're also proud to be officially recognised as a great place to work. Our employees recently participated in an external survey, and 91% of our employees said that PICA Group is a Great Place to Work ™! If you're looking for a workplace where you can grow, feel supported, deliver real value to customers, and help create a great place to work, then this could be the perfect role for you.

Everything we do is guided by our values: Say is Straight | Collaborate | Simplicity | Focus on Solutions | Delight the Customer | Get Things Done

How to Apply

If you're ready for that next step in your career and want to join an industry leader at an exciting period of transformation, please apply via the link.

At PICA we value diversity and encourage a speak-up culture where our people bring their whole selves to work to enhance community living for all.

For up-to-date information about PICA Group, visit us:

https://www.linkedin.com/company/prudential-investment-company-of-australia/mycompany/ https://picagroup.com.au/

You must have the right to live and work in this location to be considered for this opportunity.

It is PICA Group's policy not to accept speculative CV's from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.