Facilities Manager

Facilities Manager – Craigieburn

Location: Craigieburn, VIC Company: BGIS, National Financial Institution Employment Type: Full Time, Permanent, On-Site

About BGIS

BGIS is a global provider of integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on our collaborative and inclusive culture, and on maintaining high standards of safety, quality, and service.

BGIS is a global provider of facility management, energy and sustainability, project delivery, asset management, and technical services. We employ over 12,000 people worldwide and manage over 50,000 diverse facilities, including critical environments such as data centres. Our clients span sectors including Healthcare, Government, Higher Education, and Utilities.

Purpose of the Role

BGIS is looking for an experienced Facilities Manager to oversee facilities operations at a nationally significant, highly secure site that plays an important role in Australia's financial system. Reporting to the Senior Facilities Manager, you'll make sure services are delivered safely, consistently and in line with contractual KPIs, working closely with the client and an embedded team of tradespeople.

This is a highly client-facing role in a well-structured environment with clearly documented processes. It suits someone who combines sound technical understanding with excellent stakeholder skills, and who is comfortable working within established procedures in a secure setting.

You'll be joining a genuinely great team who enjoy working together, share knowledge freely, and have created a positive and supportive environment where people look forward to coming to work. We'd love to welcome someone who values collaboration and enjoys contributing to a cohesive and positive team culture.

This site is also committed to professional development, with strong support for training and upskilling opportunities.

Key Responsibilities

• Oversee delivery of the Services Agreement, making sure contractual KPIs are consistently met.
• Coordinate planned and reactive maintenance delivered by the on-site team and subcontractors.
• Plan and program prescribed maintenance using the CMMS, keeping data and reports accurate.
• Manage subcontractors, including WHS documentation, assessment of completed works and payments.
• Support contract financial performance, including invoice review, cost management and the annual budget.
• Help develop scopes of works and contract documentation in line with BGIS procurement processes.
• Prepare and obtain approvals for variations and additional works.
• Build strong, trusted relationships with client representatives and run client meetings.
• Prepare monthly and ad hoc reports.
• Make sure WHS inductions, risk assessments and safe work practices are in place for all contract work.
• Follow and help refine the site's documented processes and support continuous improvement.

Education, Experience & Skills

Essential:

• Experience in facilities management or integrated property services.
• Sound technical understanding of building services and maintenance.
• Excellent client relationship and stakeholder engagement skills.
• Knowledge of legislative and statutory requirements for maintenance activities.
• Sound financial and commercial understanding.
• Experience working within QA, WHS and environmental systems.
• Comfortable working within well-documented processes and procedures.
• Proficiency in Word, Excel, Outlook and CMMS platforms.

Desirable:

• Experience in high-security or similarly controlled environments.
• Trade qualification (Mechanical or Electrical) or post-trade qualification.
• Formal qualifications in Facilities Management.
• Experience with collaborative, relationship or alliance contracting.
• Environmental, ESD or energy management experience.

Workplace Flexibility

This is a full time, permanent position based on-site in Craigieburn with some flexibility that can be discussed in interview. The site offers free onsite parking, a subsidised restaurant and gym, and end-of-trip facilities.

Benefits

• Spot recognition vouchers and $2,000 employee referral bonus.
• Access to Flare for discounts across retailers, energy, utilities & much more.
• Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers.
• Access to training and upskilling opportunities.
• AFR Best Places to Work 2024 & 2025.
• Winner of Inspiring Workplaces Award 2025.
• Endorsed by Work180 as an employer of choice for women.
• Career progression through secondments & internal mobility.
• Health perks including EAP, wellness programs & flu vaccinations.

Eligibility

To be successful in the role, applicants must be an Australian Citizen or Australian Permanent Resident.

Equal Opportunities

BGIS is an equal opportunity employer and we warmly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.